After-sales service form

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Before submitting the form we recommend that you review the warranty conditions which can be found in your manual or downloaded here.

Country*
Name and surname*
Email*
Phone number*
Equipment model
Serial number

This information is essential in order to deal with any queries or faults. The model and serial number can be found on the number plate of your equipment, but you can also find it on the outside of the box and in the user manual.
Date of purchase
Where did you buy it?
Purchase ticket
Max. file size: 50 MB.
In the event that your equipment is under warranty, it is essential that you provide a copy of the purchase receipt or invoice. Without it, your request will not be processed.
Have you assembled the machine?
- Yes
- No
Details of the incident
The more details you provide, the better and quicker we will be able to assist you.
Would you like to attach photos or videos of your machine?
- Yes
- No
If you have photos or videos to help us identify the incident, select "YES". Once we receive your request we will let you know how to send us the documents.
Address where the machine is located
Street Address City State / Province / Region ZIP / Postal Code
Contact hours*
- In the morning
- In the afternoon
- Indifferent
Morning: 8:30 to 13:00 Afternoon: 15:00 to 18:00
Acceptance*
- I have read and accept the privacy policy *
Advertising
- I wish to receive commercial information from BH Fitness.