After-sales service - BH Fitness

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Form for professionals

If your request is about a home fitness machine, click here.

Country*
City/Town*
Client number

This is the unique identification number that appears on all invoices and delivery notes.
Name of the centre*

Name of your Gym, Hotel, Sports Centre, Community...
Name*

Name of notifying person
Surname*

Surname of the notifying person
Phone number*

Notifying person's telephone number
Email*

Email of notifying person
Code/Model *

Por favor mire en el manual o búsquelo en su máquina , debe ser información textual.
Do you have a registration number?*
- Yes
- No
Serial number*

Please write it out textually
Registration number*

Please write it out textually
Details of the incident
Please give us as detailed a description as possible of the error mode, the error code, if the machine fails. FOR EXAMPLE: After 10 minutes it stops and displays error 05. E.G: If I change the inclination of the machine and increase the speed, it displays error E07.
Photo of the incident
Max. file size: 50 MB.
Video of the incident
Max. file size: 50 MB.
Do you have any additional incidents?*
- Yes
- No
If your issue concerns more than one machine, please indicate below
Code/Model

Por favor mire en el manual o búsquelo en su máquina , debe ser información textual.
Dispone de número de matrícula?*
- Yes
- No
Matrícula*

Please write it out textually
Serial number

Please write it out textually
Details of the incident
Please give us as detailed a description as possible of the error mode, the error code, if the machine fails. FOR EXAMPLE: After 10 minutes it stops and displays error 05. E.G: If I change the inclination of the machine and increase the speed, it displays error E07.
Photo of the incident
Max. file size: 50 MB.
In the case that your equipment is under warranty, it is essential that you provide a copy of the purchase receipt or invoice. Without it, your request will not be processed.
Video of the incident
Max. file size: 50 MB.
In the case that your equipment is under warranty, it is essential that you provide a copy of the purchase receipt or invoice. Without it, your request will not be processed.
Acceptance*
- I have read and accept the privacy policy *
Publicidad
- I wish to receive commercial information from BH Fitness.